Privacy Policy.

Who we are

Vista Verde Services, Inc. is a California real estate brokerage and mortgage broker. When this policy says “we,” “us,” or “our,” it means Vista Verde Services, Inc. and the two names it operates under, Vista Verde Realty and Vista Verde Home Loans. Our mailing address is 1004 W West Covina Pkwy, #382, West Covina, CA 91790.

Information we collect

We collect the information you choose to give us, such as your name, email address, mobile phone number, and the details of any message you send through our contact form. If you consent to receive text messages, we also record that consent along with the date and time, the page you submitted, the wording you agreed to, and technical details such as your IP address, so we can show that consent was given.

When you visit the site, we may also collect standard technical information that most websites receive automatically, such as your browser type, device, and general usage of the pages. We use analytics tools to understand how the site is used and to improve it.

How we use information

We use the information you provide to respond to your inquiry, to provide our real estate and mortgage services, to send appointment and document reminders and follow-up related to your request, and to meet our legal and recordkeeping obligations. We use technical and analytics information to operate, secure, and improve the website.

SMS and mobile messaging

We send text messages only to visitors who ask to receive them. You can opt in by checking the SMS consent box on our contact form. That box is never checked for you, and you can submit the form without checking it. You can stop the messages at any time by replying STOP, and you can reply HELP for help. Details about the messages themselves are in the SMS Terms on our Terms & Conditions page.

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers only as needed to operate the website, respond to inquiries, provide our services, or deliver messages on our behalf, and they may not use it for their own marketing.

How we share information

We do not sell your personal information. As stated in the section above, mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. We share other information only with service providers who help us operate the website and deliver our services, and only as needed for those purposes, or where we are required to do so by law.

Cookies and analytics

This site uses cookies and similar technologies to keep the site working and to measure how it is used. Most browsers let you refuse or delete cookies through their settings. If you turn cookies off, some parts of the site may not work as intended.

Your choices

You can choose not to provide information through the site, though we may then be unable to respond to your inquiry. You can opt out of text messages by replying STOP. To ask about the information we hold about you, or to request that we correct or delete it, please contact us using the details below. We will respond consistent with applicable law.

How we protect information

We use reasonable administrative and technical measures to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information and to limit access to it.

Children's privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Contact us

If you have questions about this policy or about how we handle your information, you can reach us by phone at (626) 888-5229, by email at info@vistaverdeservices.com, or through our contact form.